So you’ve decided to move forward with Shopmonkey, great idea! We have a few suggestions that we’ve come up with after helping many shops like yourself take charge and make the change.
Announce the change to the staff well ahead of time. Explain your reasoning behind the change and what benefits they can expect. Give staff opportunities to ask questions.
*Lead the change for yourself and your staff. When you lead by example in what you say and what you do, it will communicate the level of seriousness to your employees and have an impact on the level of effort they’re going to put in this transition.
Make it clear for yourself and your staff what you need them to know/do/practice between now and your “go-live”. Make time available for you and your staff to learn and practice with due dates. Have your staff show you what they have learned.
* ”Go-live” is the date you officially switch from your old system to using Shopmonkey full time.
Stick to your plan and help your employees not to leave things to the last minute. You don’t want your customers feeling any negative impact if you have procrastinators who aren’t getting used to Shopmonkey.
Here’s a sample of a 7-day transition to “go-live”. Depending on your shop’s needs and complexities, some of these components may not apply. Feel free to adjust the timeline and specific points to work for you! We're here to help! Use your resources to successfully complete the 7-day transition. The Implementation bootcamp (use the chat icon and ask to be scheduled), Shopmonkey Help Center, and Shopmonkey Trainings will give you the information you need to make this change successfully.
In Shopmonkey With your staff
Day 1: Pick Dates
Day 2: Configure your Settings:
Day 3: Import Data
Day 4: Customize
Day 5: Set up Integrations
Day 6: Last Transfer
Day 7: Double Check
During ‘go-live’ take the time to check invoices, reports, get feedback, and update processes as needed.
Please feel free to reach out if you have any questions.
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