Shopmonkey

Order, set up, and connect your card reader to process card transactions at your shop using Shopmonkey Payments

Shopmonkey Payments: Card Reader Set-Up

Order, set up, and connect your WisePOS E card reader to process card transactions at your shop using Shopmonkey Payments

Card Reader Set-Up: WisePOS E

The process of receiving payouts, how often they come, and how to easily keep track of transaction fees

Shopmonkey Payments: Payouts

Expectations of when your payments will be deposited to your bank account

Shopmonkey Payments: Payouts Schedule

Offer customers the opportunity to buy products and services at your shop and pay later through integrated financing powered by Sunbit

Shopmonkey Payments: Buy Now, Pay-Over-Time

FAQs for shops offering customers the opportunity to buy products and services at your shop and pay later through Sunbit

Shopmonkey Payments: Buy Now, Pay-Over-Time FAQs

Allow customers to pay with direct bank transfers with lower transaction fees to reduce reliance on paper checks and minimize errors

Shopmonkey Payments: Accepting ACH Payments

Find answers to your frequently asked questions about ACH payments

Shopmonkey Payments: ACH FAQs

Order, set up, and connect your PAX A800 card reader to process card transactions at your shop using Shopmonkey Payments

Card Reader Set-Up: PAX A800

Recover costs associated with credit card transactions in your shop by adding a surcharge fee for customers

Shopmonkey Payments: Surcharging

Find answers to your frequently asked questions about surcharging

Shopmonkey Payments: Surcharging FAQs

Ashley Bennett

IT System Account

Zack Buffum

Set up Shopmonkey Payments, connect your reader, and more

Shopmonkey Payments

Shopmonkey Capital eligibility, offer structure, and the repayment process

Shopmonkey Capital

Find answers to your frequently asked questions about Shopmonkey Capital

Shopmonkey Capital FAQs

Confidently navigate through the responsibilities and expectations of accepting card payments at your shop

Best Practices: Accepting Card Payments

Familiarize yourself with card payment basics and the responsibilities you assume when utilizing Shopmonkey Payments

Best Practices: Shop Responsibilities When Accepting Card Payments

Navigate best practices to protect your shop and mitigate risk associated with accepting card payments

Best Practices: Protect Your Shop and Mitigate Risk When Accepting Card Payments

Navigate the expectations of the dispute process, retrievals, and dispute decisions

Best Practices: Retrievals and Disputes When Accepting Card Payments

Mitigating the risk of payment disputes and chargebacks, and partnering with Shopmonkey to resolve them if they do

Best Practices: Chargebacks and Chargeback Prevention

We recommend taking the following precautionary measures in case a customer files a dispute

Best Practices: Be Prepared for Disputed Charges

Anya Iskandarian

Best Practices

Mitigate risks associated with accepting credit card payments by leveraging Shopmonkey features and tips to identify suspicious transactions

Credit Card Payments: Protecting Your Shop Webinar

Understand the responsibilities you assume when using Shopmonkey Payments in your shop

Credit Card Payments: Important Roles & Responsibilities Webinar

Dive into understanding the dispute lifecycle, providing compelling evidence, exploring steps to take after receiving a dispute, and more

Credit Card Payments: Dispute Dos and Don'ts Webinar

Confidently navigate through the responsibilities and expectations of accepting card payments to mitigate associated risks for your shop