Shopmonkey Payments

Set up Shopmonkey Payments, connect your reader, and more

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11 articles in this collection
Written by Travis Brown, Justin Khuc, Zack Buffum and 2 others

Getting Started: Shopmonkey Payments

Seamlessly charge customers online and in-person with our fully integrated credit and debit card processing within the Shopmonkey platform

Written by Justin Khuc
Updated over a week ago

How do I connect my Shopmonkey Payment reader?

Unbox and set up your Shopmonkey card reader in under 5 minutes! Connect your cables and register your payment terminal to Shopmonkey.

Written by Justin Khuc
Updated over a week ago

When should I expect my Shopmonkey Payments payouts?

Understanding when your payments get deposited to your bank account

Written by Justin Khuc
Updated over a week ago

How do I use Deposits?

Record payments on estimates before the job is started.

Written by Joseph Aizawa
Updated over a week ago

What is a Chargeback and how do I prevent this from happening?

Learn about payment disputes, chargebacks and partnering with Shopmonkey to avoid these with your customers and resolve them if they do

Written by Zack Buffum
Updated over a week ago

How do I edit or remove a posted payment?

Modify a payment after it has been paid or recorded

Written by Travis Brown
Updated over a week ago

How do I connect my Shopmonkey Reader? Verifone P400

Unbox and set up your Shopmonkey Verifone P400 card reader in under 5 minutes! Connect your cables and register your terminal to Shopmonkey.

Written by Zack Buffum
Updated over a week ago

Best Practices

What are the best practices for accepting card payments in my shop?

Confidently navigate through the responsibilities and expectations of accepting card payments at your shop

Written by Anya Iskandarian
Updated over a week ago

What are my responsibilities when accepting card payments in my shop?

Familiarize yourself with card payment basics and the responsibilities you assume when utilizing Shopmonkey Payments

Written by Anya Iskandarian
Updated over a week ago

How can I protect my shop and mitigate risk when accepting card payments in my shop?

Navigate best practices to protect your shop and mitigate risk associated with accepting card payments

Written by Anya Iskandarian
Updated over a week ago

What should I know about retrievals and disputes when accepting card payments in my shop?

Navigate the expectations of the dispute process, retrievals, and dispute decisions

Written by Anya Iskandarian
Updated over a week ago