Shopmonkey

Link a vehicle to Labor and Parts Lookup to access OEM part prices and labor hours

Vehicle Parts & Labor Lookup

Link an HD vehicle to Labor and Parts Lookup to access labor hours and aftermarket parts

HD Vehicle Parts & Labor Lookup

Use service Diagrams & Procedures to access vehicle specifications, wiring diagrams, service procedures, and more

Vehicle Diagrams & Procedures

Add recommended maintenance services to orders and view Maintenance Schedules by vehicle mileage, time, and indicator

Maintenance Schedules

Recommend additional services and upsell previously declined services on customer estimates

Recommend Services on an Estimate

Upsell previously recommended and declined services on customer invoices

Deferred Services

Create custom tags to categorize work orders and help keep your shop organized

Add Tags to an Order

Customize your shop’s online Work Request Form to allow customers to request services and share contact information

Work Request Forms

Set which items are required before converting an order to a repair order or invoice

Order Checklist

Convert estimates to repair orders before invoicing to improve organization and streamline your shop operations

Repair Order Status

Record deposits and request electronic payment deposits on estimates before the job is started

Record a Deposit on a Work Order

Modify or refund a payment after it has already been paid or recorded

Edit or Refund a Posted Payment

Delete Orders

Ashley Bennett

Estimates and Invoices

Find answers and get help from Intercom Support and Community Experts

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