Shopmonkey

Customize your shop settings to help your team have a smooth transition into using Shopmonkey

Getting Started: Customizing Shop Settings

Tax Settings

Set up order settings to enable repair orders in your shop

Order Settings

Add new users to your shop and delete users to remove their login

Add & Remove Users

Maximize your profit and save time by setting up a pricing matrix for services, customers, and fleets

Add a Pricing Matrix

Optimize your labor profits by setting up a labor matrix and standardizing your labor markup

Add a Labor Matrix

Select an SMS number to provide consistent communication and business recognition when text messaging customers via Shopmonkey

How do I register an SMS number for my shop?

Review the process of registering a Shopmonkey Messaging Number to communicate with your customers through the Message Center via SMS

SMS Registration Process

Save time in your shop by integrating accounting, vehicle lookup, and parts procurement tools with Shopmonkey

Getting Started: Integrations with Shopmonkey

Create and save message templates for common communications sent to your customers when sharing estimates, invoices, and more

Message Templates

View and track user activity in your shop including employee logins, order changes, inventory changes, and more

Audit Logs

Choose a default language for your shop and customer documents

Preferred Language Settings

Enable preferred brands when selecting interchangeable vehicle parts on an order

Preferred Part Brands

Ashley Bennett

Shop Settings

Find answers and get help from Intercom Support and Community Experts

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