Shopmonkey

Customize your shop settings to help your team have a smooth transition into using Shopmonkey

Getting Started: Customizing Shop Settings

Set up order settings to enable repair orders in your shop

Add new users to your shop and delete users to remove their login

Maximize your profit and save time by setting up a pricing matrix for services, customers, and fleets

Optimize your labor profits by setting up a labor matrix and standardizing your labor markup

Select an SMS number to provide consistent communication and business recognition when text messaging customers via Shopmonkey

Review the process of registering a Shopmonkey Messaging Number to communicate with your customers through the Message Center via SMS

Save time in your shop by integrating accounting, vehicle lookup, and parts procurement tools with Shopmonkey

Create and save message templates for common communications sent to your customers when sharing estimates, invoices, and more

View and track user activity in your shop including employee logins, order changes, inventory changes, and more

Choose a default language for your shop and customer documents

Find answers and get help from Intercom Support and Community Experts

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Track the progress of all tickets related to your company.

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