FAQs

Frequently asked questions

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8 articles in this collection
Written by Travis Brown, Garrett G, Anya Iskandarian and 1 other

How can I use Shopmonkey for Extended Warranty Contract Claims?

Take detailed notes, document inspections, create estimates of parts and labor and send an invoices from Shopmonkey.

Written by Joseph Aizawa
Updated today

Shopmonkey Customer Referral Program

Know a business that would benefit from Shopmonkey? We invite you to register and earn rewards!

Written by Anya Iskandarian
Updated today

Does Shopmonkey support Auto Body and Collision shops?

Written by Travis Brown
Updated today

What browsers are supported for Shopmonkey?

Written by Travis Brown
Updated today

Troubleshooting Common Issues

Web Browsers, Page Refresh, Checking Permissions, and more

Written by Travis Brown
Updated today

How do I perform a hard refresh on my browser?

Clear your browser's cache to give your browser a fresh start.

Written by Garrett G
Updated today

What are some best practices to follow in case of a disputed charge?

Put these precautionary measures in place to make sure you are suited should a customer file a dispute.

Written by Garrett G
Updated today

How do I make sure my internet browser is running properly?

Ensure that your browser is up-to-date to provide the best possible experience with Shopmonkey

Written by Garrett G
Updated today