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FAQs
FAQs
Frequently asked questions
9 articles in this collection
Written by
Travis Brown,
Garrett,
and
Zack Buffum
How do I keep track of returns for parts?
Learn how to manage and record returns through orders and the Parts Workflow
Written by
Zack Buffum
Updated over a week ago
How can I use Shopmonkey for extended warranty contract claims?
Take detailed notes, document inspections, create estimates of parts and labor, and send invoices from Shopmonkey
Written by
Zack Buffum
Updated over a week ago
How do I know if Shopmonkey is a fit for my shop?
Is Shopmonkey a fit for Auto Body, Collision, Glass, Dealership, Motorcycle, Bicycle, or Heavy Equipment?
Written by
Zack Buffum
Updated over a week ago
Why do I need to register my SMS number?
Register a dedicated SMS number so that phone carriers can deliver your messages without delay
Written by
Zack Buffum
Updated over a week ago
What browsers can I use for Shopmonkey?
Written by
Travis Brown
Updated over a week ago
How do I troubleshoot common issues?
Learn what to do when you have issues with browsers, page loading, user permissions, and QuickBooks
Written by
Travis Brown
Updated over a week ago
How do I perform a hard refresh on my browser?
Clear your browser’s cache for a fresh start
Written by
Garrett
Updated over a week ago
How can I be prepared for a disputed charge?
Take the following precautionary measures in case a customer files a dispute
Written by
Garrett
Updated over a week ago
How do I make sure my internet browser is running properly?
Ensure that your browser is up-to-date to provide the best possible experience with Shopmonkey
Written by
Garrett
Updated over a week ago
