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FAQs
FAQs
Frequently asked questions
8 articles in this collection
Written by
Travis Brown,
Garrett,
and
Joseph Aizawa
How do I process returns in Shopmonkey?
Track the return process by labeling parts, assigning who will process it, finding parts, and more.
Written by
Joseph Aizawa
Updated over a week ago
How can I use Shopmonkey for Extended Warranty Contract Claims?
Take detailed notes, document inspections, create estimates of parts and labor and send an invoices from Shopmonkey.
Written by
Joseph Aizawa
Updated over a week ago
How do I know if Shopmonkey is a fit for my shop?
Is Shopmonkey a fit for Auto Body, Collision, Glass, Dealership, Motorcycle, Bicycle, or Heavy Equipment?
Written by
Joseph Aizawa
Updated over a week ago
What browsers can I use for Shopmonkey?
Written by
Travis Brown
Updated over a week ago
How do I troubleshoot common issues?
Learn what to do when you have issues with browsers, page loading, user permissions, and QuickBooks
Written by
Travis Brown
Updated over a week ago
How do I perform a hard refresh on my browser?
Clear your browser’s cache for a fresh start
Written by
Garrett
Updated over a week ago
What are some best practices to follow in case of a disputed charge?
Put these precautionary measures in place to make sure you are suited should a customer file a dispute.
Written by
Garrett
Updated over a week ago
How do I make sure my internet browser is running properly?
Ensure that your browser is up-to-date to provide the best possible experience with Shopmonkey
Written by
Garrett
Updated over a week ago