Shopmonkey

Find out why Shopmonkey is a great fit for Mid-Market, Heavy Duty, Aftermarket, Oil & Lube, Tire Shops, and more

Is Shopmonkey a good fit for my shop?

Ensure that your shop is using a supported browser for the most seamless and stable Shopmonkey experience

What web browsers are supported by Shopmonkey?

Clear your browser’s cache for a fresh start

How do I perform a hard refresh on my browser?

Check that your web browser is supported and updated, and that you are meeting system requirements, for a smooth Shopmonkey experience

How do I make sure my internet browser is running properly?

Find out why customers can unsubscribe and resubscribe to messages

What happens when customers unsubscribe from shop messages?

Find and filter through deleted items to reference or restore them as needed

How do I restore deleted items?

Understand pricing and packaging so that you can demo and subscribe with confidence

How much does Shopmonkey cost?

A summary of Shopmonkey's core rules of conduct

Customer Support Acceptable Use Policy

Assist customers having trouble opening links sent via email and SMS from the shop

My customer isn't able to open links from shop messages. What should I do?

Submit feedback and upvote other feature requests on Shopmonkey to help our team prioritize product updates and new features

Submit Feature Requests

Ashley Bennett

Zack Buffum

Travis Brown

FAQs

Find answers and get help from Intercom Support and Community Experts

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