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How do I perform a hard refresh on my browser?
How do I perform a hard refresh on my browser?

Clear your browser’s cache for a fresh start

Garrett avatar
Written by Garrett
Updated over 3 months ago

Clearing a browser’s cache is often all you need to do to resolve issues such as longer load times or if items on your screen look a little off compared to how they used to. If you are ever experiencing odd behavior like this while using Shopmonkey, try clearing your cache.


Hard Refresh

Follow the steps below (for your device) if you’d like to clear your cache.

PC

While viewing the browser tab displaying Shopmonkey, on your keyboard, try pressing:

  • Chrome: Ctrl+F5

  • Firefox: Ctrl+Shift+R

  • Safari: Ctrl+F5

Mac

While viewing the browser tab displaying Shopmonkey, on your keyboard, try pressing:

  • Chrome: Cmd(⌘)+Shift+R

  • Firefox: Cmd(⌘)+Shift+R

  • Safari: Cmd(⌘)+Option+R


Android Mobile Device (Chrome)

Go to the phone's Settings.

Select Apps & Notifications.

phone settings apps and notifications

Select Chrome.
Select Storage & Cache.

Chrome app info settings storage and cache

Select Clear Cache.

Chrome app clear cache

iPhone/iPad (Safari)

Go to the phone's Settings.

iphone settings icon

Select Safari from the settings page.

select safari from settings list

Select Clear History and Website Data. If you do not want to clear your History, select “Advanced” → “Website Data” → “Remove All Website Data”.

Clear history and website data on safari settings

Confirm Clear History and Website Data.


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