Core charges in Shopmonkey allow you to keep track of which parts have a core that needs to be returned and allow you to track the status of the core charge as it goes through the return process.

From within the estimate, select the part line item from the service.

Select Add on the Core Charge section on the right-side panel.

Add the Charge Amount, Return Status, and Core Reference ID to the core charge.

To change the status of the core return, select the tag on the part line item and change the status.

View a list of all Core Returns on your Parts Workflow page. On the Parts Workflow page, select the Core Returns tab. Change the status of the core return on this page by selecting the tag.

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