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How do I use Payment Terms?
How do I use Payment Terms?

Customize your payment terms settings and collect payments on customized due dates

Anya Iskandarian avatar
Written by Anya Iskandarian
Updated over a week ago

With payment terms, you will be able to control invoice payment due dates and Customer Aging by applying Payment Terms to customers or Fleet orders.

For example, if you have a fleet on Net 30 terms, an invoice for that fleet will not appear as due until 30 days after the invoice date. The Customer Aging report will list this invoice only after the 30 days have transpired.

Setting up Payment Terms

To set up payment terms, go to your Settings > Payment Terms and click on + New Term. From here, name the term and add in the number of days payment will be due. You also have the option of adding in any notes relevant to the term then saving the Payment Term. You can build as many different terms as you need. To edit or delete a term, click on the ellipses next to the term.

After you’ve created the payment terms that you use, you can choose a default payment term for fleets and customers. Click the dropdown next to fleets and customers to set the default from the options in the list.

Setting Terms

To set a customer or fleet to use a specific payment term, go to Lists and click on the customer or fleet’s page, then click on the payment term dropdown to select the payment term. That customer or fleet will now use this payment term when determining the payment due date.

You can also edit the customer or fleet information to update their default payment term. From their information page, you can click the Payment Terms dropdown and select a default payment term.

Creating an Order with Payment Terms

Now that the customer or fleet is set with a default payment term, you are ready to create an order. When you create a new estimate and add the customer or fleet, the payment term will show automatically in the right panel once the estimate is turned into an invoice.

You can make changes to the payment terms directly in the order by clicking on the name of the terms. Please note that the start of the payment terms will be the Invoiced Date:

When printing the invoice, the customer will see this:


To check the status of payments for a customer or fleet, go to Lists and open the customer or fleet’s page. On the profile page, you will see the Total Spent, Payment Terms, and be able to Print the Remaining Balance, along with all of the orders and their statuses.

The status on each order will show Unpaid (if it is within the payment terms date), Overdue (if it is past the payment terms date), or Paid.

The main report that payment terms will affect is the Customer Aging Report. Once the payment term date has passed, it will appear on your Customer Aging Report. For example, if you invoiced an order and the payment term is 30 days, after 30 days, this invoice will show in your aging report:

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