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How do I use Payment Terms?
How do I use Payment Terms?

Customize your payment terms settings and collect payments on customized due dates

Anya Iskandarian avatar
Written by Anya Iskandarian
Updated over a week ago

Use Payment Terms to control invoice payment due dates and Customer Aging by applying Payment Terms to customer or fleet orders.

For example, if you have a fleet on Net 30 terms, an invoice for that fleet will not appear as due until 30 days after the invoice date.


Set Up Payment Terms

Select the Settings icon in the bottom left corner of your screen.

Select Payment Terms under the Settings section on the left-hand side.

Select + New Payment Term in the upper right corner to create a new pricing matrix.

Name the term, select the number of days until payment will be due, and add notes to the Payment Term. You can build as many different terms as you need. To edit or delete a term, click on the ellipses next to the term.

Select the Defaults dropdown to choose a default payment term for fleets and customers.


Setting Terms

To set a customer or fleet to use a specific payment term, go to Lists and click on the customer or fleet’s page, then click on the payment term dropdown to select the payment term. That customer or fleet will now use this payment term when determining the payment due date.

You can also edit the customer or fleet information to update their default payment term. From their information page, you can click the Payment Terms dropdown and select a default payment term.


Creating an Order with Payment Terms

Now that the customer or fleet is set with a default payment term, you are ready to create an order. When you create a new estimate and add the customer or fleet, the payment term will show automatically in the right panel once the estimate is turned into an invoice.

You can make changes to the payment terms directly in the order by clicking on the name of the terms. Please note that the start of the payment terms will be the Invoiced Date:

When printing the invoice, the customer will see this:


Paid Status

To check the status of payments for a customer or fleet, go to Lists and open the customer or fleet’s page. On the profile page, you will see the Total Spent and Payment Terms, and be able to Print the Remaining Balance, along with all orders and their statuses.

The status on each order will show Unpaid (if it is within the payment terms date), Overdue (if it is past the payment terms date), or Paid.


Still have questions? Feel free to reach out to us through the Chat Icon in the bottom right corner of your screen. Thanks for reading!

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