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Send Estimates & Invoices

Share estimates, invoices, inspections, and messages with your customers

Ashley Bennett avatar
Written by Ashley Bennett
Updated over 5 months ago

Please Note: For this article, we will be referring to estimates. However, invoices can be inserted interchangeably wherever estimates are mentioned since sending estimates and invoices follows the same process.

Send an Estimate to the Customer

Open up the estimate you’d like to send to your customer. Select the Share button.

Share estimate button

Share Estimate Menu

Recipient

Select the method (SMS or Email) you would like to use to send the estimate to the customer.

Select SMS or Email in the share estimate menu

Message Template

Select the Template dropdown to search and select a message template. Check out our help article Message Templates to learn more.

Select message template on share estimate menu

Customize Message

Customize the subject line and message sent to your customer.

Edit subject line and message to customer

Allow Online Payment

Select whether or not you would like to allow your customers to pay online by credit or debit card.

allow online payment option

Request Authorization

Select whether or not you would like to request customer authorization.

Authorization options in the share estimate menu
  • Request Authorization: Allow customers to authorize the estimate and work to be done

  • Request E-signature: Allow customers to electronically sign when authorizing estimates

Estimate Display Options

Select which information you’d like to include on the shared estimate.

Display options in the share estimate menu
  • Display Messages: Allow customers to view messages sent between them and the shop

  • Display Inspections: Allow customers to view inspections on estimates and invoices

  • Display Authorization History: Allow customers to view the authorizations made to this order

Customer Estimate Preview

Select Customer Estimate Preview to open a new tab to check that you’re happy with the estimate and message shared with your customer.

Select customer Estimate Preview in the Share Estimate menu

Send Estimate

Select Send when you’re ready to share the estimate with your customer.

Send button in the share estimate menu


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