Built specifically for technicians, the Shopmonkey for Techs mobile app includes workflow tracking, license plate and VIN scanning, Time Clocks, Diagrams & Procedures as well as digital vehicle inspections and to-do lists. Easily see what labor has been assigned to you and others, track progress as work is completed, and stay in sync with the Shopmonkey.


Login

To log in, first, open the app. Then enter your Shopmonkey email and password then tap Login. If your shop uses Sign in with Google, tap the corresponding option and follow the authentication steps that follow.


User Menu

If you tap on your initials in the top left of the screen, you’ll be taken to the User Menu. From here, you can see your login information, reach out for support, log out of the app, see your time clock entries, and review other app details.

Support Chat will give you access to all of Shopmonkey’s support options. You can send a message to our amazing support team, look up help articles and videos, access training courses, and submit feedback for improvements.


Search

Tap the magnifying glass icon at the top to search for an order. Search by vehicle, customer name, work order number, work order name, and more to bring up results. Just tap any result to open the order.


Views

There are two views in the Shopmonkey for Techs app the Dashboard and Workflow views. Find out more about these views from our help article.


Scanner

The scanner icon at the bottom will take you to Shopmonkey’s scanning tool. This will use your device’s camera to scan VINs and license plates. When opening it for the first time make sure you allow the app to use your camera.

VIN Code: Use the VIN Code scanner to enter the VIN from the barcode on the vehicle information.

VIN Plate: Use the VIN Plate scanner to automatically enter the VIN from the plate on the vehicle just inside the windshield. Review the entered VIN, then tap Lookup.

License Plate: Use the License Plate scanner to enter the license plate information. Select the correct state from the drop-down menu, then tap Lookup.

Tip: The more light the better. If you can, scan in a well-lit area. For more light, use the flashlight icon in the scanner to turn on your device’s light.

After scanning the vehicle, you’ll be able to see any work orders that you have access to for that vehicle. If the vehicle doesn’t have any orders in Shopmonkey, you’ll be able to create a new estimate. With the order created, your Service Writers will be able to complete the estimate for the customer and make any assignments needed, or you can add an inspection template and start working right away.


Time Clocks

You can clock in, switch your time to different activities, and clock out from the Shopmonkey for Techs App. For more information check out our help article.


Orders

The same estimates and invoices that you view on the Shopmonkey web app are available in the Shopmonkey for Techs App. For more information check out our help article.


Inspections

Perform digital inspections from the Shopmonkey for Techs App. Mark the status of inspection items, add photos & videos, take notes, and more. For more information check out our help article.


Still have questions? Feel free to reach out to us through the Chat Icon in the bottom right corner of your screen. Thanks for reading!

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