Shopmonkey's integration with CARFAX allows you to quickly search a vehicle by license plate decode to view its service history. This powerful feature can help you understand what's been done to the vehicle, what's been recalled, and what services you can sell to your customer.

Click the Settings icon in the bottom left corner of your screen.

Select CARFAX under the Integrations section on the left-hand side.

Select Enable.

Select the checkbox to accept the CARFAX Terms of Service. Select Accept & Enable to activate CARFAX in your shop.

CARFAX will now be enabled in your shop.

When you add a vehicle to your shop with the CARFAX integration activated, you can use the vehicle’s license plate in addition to VIN or Year/Make/Model.

Activating CARFAX in your shop allows for sharing vehicle service history. To view a linked vehicle's service history from within an estimate, select the vehicle tab on the right-side panel, and select View History.

Vehicle service information is automatically sent to CARFAX on a nightly basis.

Please Note: Sharing only applies to estimates converted to invoices when CARFAX is enabled in your shop.

Information shared is strictly vehicle and shop-related information. No customer information is shared with CARFAX. The following information is what gets sent to CARFAX:

If you’d like to disable the CARFAX integration in your shop, toggle off CARFAX and confirm the disabling.

Still have questions? Feel free to reach out to us through the chat icon. Thanks for reading!